Does the Cleancut shave as well as the competition?
Even Better! There is no unit better than the Cleancut!

Does this shaver get the area smooth and hairless or does it leave stubble?
Our shavers leave you smooth. Yes, it leaves you very smooth and does not leave stubble. We would not risk our reputation on a shabby product. This product is a very high quality!

Is there a way to clean or replace the blade or do you just have to buy a new shaver?
Yes. There is a way to clean the blade and head of the shaver. We recommend cleaning the shaver after each use with the proper brush. Each shaver comes with a cleaning brush which is used for the head and the blades. The shaver will last a very long time and most people never need new blades unless you drop your shaver. We do sell a replacement blade kit for the Cleancut which includes the blade and screen. The blades are adjustable. Our DVD explains the adjustment process.(coming soon)

Does the shaver come with instructions?
Yes. The shaver comes with directions on use, cleaning instructions, maintenance, safety & more. Our DVD explains this (coming soon).

Is there a warranty on the shaver?
Yes. The Cleancut shaver is warranted for one year from date of purchase to be free of manufacturing defects. In the case of manufacturers defect an exchange or repair will be made upon receipt and inspection of the original personal shaver. Please contact us for an RMA #.

What is your policy on returns?
We are a small company and customer satisfaction and service means the world to us. We warrant against any manufacturer defects up to one year from purchase date. We do not refund any charges relating to shipping. Any and all returns must contact us for an RMA for manufactures defects. Due to the intimate nature of this product, for health and hygene reasons, we can not accept returns. All sales are final. Due to this policy you can rest assured your shaver is not used.

Who do you use for shipping?
We use UPS for shipping. UPS does not ship to some destinations including PO boxes. In these cases we use USPS Priority mail. You can select your shipping method and carrier durring checkout.

How much are the shipping charges?
Shipping and handling charges as for the United States are about $8.85. International shipping start at about $12.00 for USPS Global Priority shipping. This form of shipping does NOT offer tracking. Global Express Mail does track to most areas i.e. Canada, Western Europe etc.. Any taxes or fees are customers responsibility. Use UPS for the most reliable tracking service and fastest delivery or you can use Global Express Mail from the USPS.

How long will it take for me to receive my order?
Since we ship UPS, all orders within the USA will take up to one week to reach the West coast. We are shipping out of MI, USA. Orders going to the North East will take 2-3 days from shipping date. International orders take longer about 1 week (can take 1-8 weeks due to the traveling and customs). In certain countries, the customs offices are VERY slow due to the threat of terror. Most international orders are received within 2 weeks. We offer UPS RUSH orders 2-3 business days. You can select your shipping preference during checkout and get prices.

Is the shipping box discrete?
Yes. The boxes we use make no mention of what is inside. The boxes are plain brown boxes. Your privacy is important to us.

Baby powder...since it is required, is it included with all purchases?
Baby powder is needed for obtaining best results when shaving and it is included with each purchase.

Is is safe to use a Credit card online?
Yes. Our site is secure and absolutely safe for all credit card transactions and uses SSL (Secure Socket Layers) and top quality encryption to ensure that your credit card details are completely secure.

Can I pay with a money order?
Yes you can pay using a money order. We do not accept checks. If you would like to pay using a money order here is what you can do. Decide what you would like, and determine how much it will cost. Then click here to our Mail order page. Print this page out, fill out the form, and mail it in....its that simple.

I am a retailer. Do you sell to retail outlets and distributors?
Yes we do! We are a world wide distributor. We sell to retail stores regardless of whether you own one store or a whole chain. We offer a distributor pricing schedule for larger orders as well. Contact us for further info.

What will show up on my credit card when I make my purchase?
Your credit card will be discretely billed as Deak, LLC to protect your privacy.